Oasis Support · 绿洲帮助
Open Oasis → Settings → Support to send a private support request. You can also open Support from your circle’s settings, including when a circle has restricted access.
打开绿洲 → 设置 → 帮助，即可发送私密反馈。也可以从圈子设置进入“帮助”，圈子访问受限时仍可使用。
Account access · 账号登录
Use your original sign-in method. Gmail addresses use Continue with Google. For a password account, choose Continue with email → Sign in → Forgot password. Open the email verification or reset link and return to Oasis. Check your spam folder if an email is missing.
请使用原来的登录方式。Gmail 邮箱使用 Google 登录。邮箱密码账号可选择“使用邮箱继续”→“登录”→“忘记密码”。打开验证或重置邮件中的链接后返回绿洲；未收到邮件时请检查垃圾邮件。
Subscriptions · 订阅
If a subscription is missing, open Support → Subscription not showing? → Check Apple purchases. To cancel renewal, use Apple Settings → your name → Subscriptions → Oasis. Leaving a circle does not cancel its subscription.
订阅未显示时，请打开“帮助”→“订阅未显示？”→“检查 Apple 购买记录”。取消续费请前往 Apple“设置”→你的名字→“订阅”→“绿洲”。离开圈子不会取消订阅。
Contact · 联系我们
Please include your app version and a short description. Never send passwords, verification codes or purchase receipts by email.
请提供应用版本和简短的问题描述，不要通过邮件发送密码、验证码或购买收据。